Mock Exam Working as a CCTV Operator in the Private Security Industry Module 2

1.

A CCTV operator performing a routine camera patrol notices that a building appears
to be insecure.
Which of these actions should the CCTV operator take?

Review previous footage

Inform the supervisor

Begin time lapse recording

Update the fault log

2.

Several operators in a CCTV control room appear to be suffering the effects of stress.
Which of these would help them reduce these effects?

Consuming caffeinated drinks

Adopting a passive attitude

Drinking alcoholic beverages

Maintaining a positive attitude

3.

A CCTV operator provided information regarding an incident to a newspaper.
Which data protection principle has been breached?

Not keep data longer than necessary

Process data fairly and lawfully

Keep data accurate and up to date

Not disclose data to unauthorised individuals

4.

How should CCTV operators deal with feeling stressed after viewing and dealing with an emotional situation?

Take time to reflect on the situation but do not talk to anyone

Take time off work till they feel better and ready to return

Speak with their manager and talk through the options

Speak with their families and friends who can support

5.

A CCTV operator employed by a local authority receives a number of requests.
Which of these would be dealt with under freedom of information legislation?

A request to correct recorded personal details

A request to the local authority to delete recordings

A request for the local authority to provide data

A request for additional recordings to be made

6.

Under Display Screen Equipment Regulations, what must employers conduct for
CCTV operators?

Ventilation assessment

Workstation risk assessment

Temperature monitoring

Noise level monitoring

7.

A CCTV operator has targeted a vehicle used in crime.
Which of these methods will confirm the operator has the correct vehicle?

Biometrics

Infrared

PTZ

ANPR

8.

Which of these is a non-crime incident?

Flood

Robbery

Assault

Theft

9.

The police have contacted a CCTV control room and asked for a known suspect to be
tracked through the system.
Which of these roles is responsible for doing this?

CCTV operator

CCTV manager

CCTV supervisor

CCTV owner

10.

Which of these is an impact of following CCTV operational procedures?

It reduces the need for training

It increases risks to staff

It reduces camera patrol times

It ensures integrity

11.

Why is it important for a CCTV control room to have dedicated links with third
parties?

It assesses compliance with protocols

It reduces court attendances

It enables communication with other agencies

It identifies operator training needs

12.

How should CCTV operators deal with multiple incidents?

Use equipment from other organisations

Work as a team and recruit volunteers

Work as a team and prioritise incidents

Use staff from other agencies to rotate tasks

13.

When using CCTV, how does “AFR” operate?

It allows images to be fully recorded

It works by identifying faces

It allows for accurate frame retention

It works by identifying adults

14.

What is the purpose of the Information Commissioner’s Data Protection Code of
Practice within the CCTV industry?

To legislate on the employment of CCTV operators

To establish the best practice for CCTV operators

To authorise the use of covert surveillance equipment

To determine how long footage should be retained

15.

How does Article 14 of the Human Rights Act impact on the use of CCTV?

By allowing people to view all recordings within a 24-hour period

By ensuring that people are not discriminated in any way

By insisting that recordings are only viewed by police

By using the recordings to ensure the person has the right of a fair trial

16.

How does human rights legislation impact on a CCTV operator’s duties?

They must ensure monitoring is done using calibrated cameras

They must ensure monitoring is recorded digitally

They must ensure monitoring is done using a range of cameras

They must ensure monitoring is necessary

17.

What is the main purpose of a CCTV system?

To reduce the number of operators needed

To assist in close protection assignments

To help with traffic management issues

To undertake directed covert surveillance

18.

What impact does the Code of Practice have on using CCTV?

It helps to ensure staff are all trained on using the equipment

The code helps to identify who can access the system and how

It assists proprietors and owners to record others covertly

The code provides a set of principles that should be followed

19.

Under the Protection of Freedoms Act, which of these requires authorisation?

To follow people on foot

To record audio footage

To use overt surveillance

To use directed surveillance

20.

What is the importance of keeping rough notes?

To use for evidence

To justify expenditure

To prevent discrimination

To reduce stress levels

21.

How can CCTV operatives ensure that they work effectively with other agencies?

By keeping all information confidential

By allowing others to use the equipment

By providing intelligence and information

By asking for clarification and questioning

22.

How should a CCTV operator assist the Border Agency?

By monitoring the movement of people

By making a citizen’s arrest

By confiscating identification documents

By identifying who to deport

23.

CCTV should be used to prevent and reduce crime and for

publishing and advertising

collecting data on people

recording entry to night clubs

monitoring traffic flow

24.

A CCTV operator has monitored a violent crime and tells their manager that they are
stressed.
Which of these indicators supports this?

They are constantly worrying

They are being assertive

They are exercising regularly

They are being punctual

25.

Under the Display Screen Equipment Regulations, CCTV operators must have

a swivel chair that can rotate 360°

monitors which are bigger than 24 inches

their workplace risk assessed for their own needs

yearly refresher training arranged for them

26.

What is a key responsibility of the CCTV control room manager?

To report all absence from work when it lasts more than 5 days

To ensure the organisation operates family friendly procedures

To remove and store sensitive data

To follow the Home Office guidance

27.

What is a consequence of a CCTV operator breaching confidentiality?

Risk of prosecution

Reduction of civil claims

Identification of training needs

Increase in insurance

28.

A CCTV operator is asked to target an individual and consults the operational
procedures.
What is the purpose of them doing this?

To avoid subject access requests

To reduce the need for incident reporting

To justify intrusive surveillance

To protect against malpractice claims

29.

Which of these is a component of a surveillance system?

Dedicated phone lines

Headphones

Printer

Touch screen

30.

What impact does the Data Protection Act have on CCTV operators?

It requires the operator to take 15-minute breaks every hour

They must store all recordings to prevent unauthorised access

They must switch off cameras when children are in open view

It requires the operator to document in writing any observations

31.

There is a major incident in the area.
How should the CCTV operator assist the emergency services?

By conducting proactive monitoring

By providing first aid

By creating multiple copies of footage

By informing the media

Mock Exam Working as a CCTV Operator in the Private Security Industry Module 2

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