1. What is the benefit of a “pub watch scheme”?

2. Which of these fire sources should a CO2 fire extinguisher be used on?

3. A security operative working near a government building observes a group of
individuals taking photographs of the security systems.
What action should the security operative take?

4. Which of these is a fire safety measure?

5. A security operative has been involved in a violent incident, and is worried about
returning to work.
Why should they seek the support of their colleagues?

6. What action should security operatives take when they are concerned a child is at risk
of sexual exploitation?

7. Building work is taking place on the premises where a security operative is present.
What is the employer’s responsibility in this situation?

8. A security operative is witness to a personal injury.
What details should they enter in the accident book?

9. What colour is the background on a warning sign?

10. A security operative has witnessed a serious assault.
Under what circumstances should the security officer arrest the alleged offender?

11. A victim of domestic violence approaches a security operative for advice in order to
reduce the risk of further harm.
What action should the security operative take?

12. A security operative is giving information to a customer who has learning difficulties.
How should the security operative meet this customer’s needs?

13. A security operative has discovered a fire and has activated the fire alarm.
What should they do next?

14. Class “B” fires relate to

15. Which of these is not a licensable role under the Private Security Industry Act?

16. The purpose of the Approved Contractor Scheme includes

17. Mandatory signs are always

18. What is the importance of accurate record keeping?

19. What is the purpose of assignment instructions?

20. Which of these must be present for a fire to exist?

21. A security operative is finishing their shift and preparing a handover brief.
Which of these should be included in the briefing?

22. A security operative has made an arrest. The police attend.
What should the security officer do?

23. A security operative is dealing with a customer query.

What quality should the security operative show to help the customer?

24. A security operative discovers a suspicious package.
What action should they take first?

25. Which of these is a function of the Security Industry Authority (SIA)?

26. Which of these is an external customer for a security operative?

27. Typical workplace hazards for security operatives include

28. Which of the following is a licensable activity under the Private Security Act?

29. Under GDPR, security operatives must ensure any information on people is used

30. For security operatives, a key principle for customer service should include

31. Which of these is a feature of non-verbal communication?

32. Which of these is a key purpose of the private security industry?

33. Which of these is a CCTV operator not allowed to record due to privacy issues?

34. What information must a security operative give to a person they are detaining?

35. A security operative is new to a site.
Why is it most important for them to recognise the fire evacuation principles?

36. A security operative is working alone on a site.
Which of the following is a risk in this situation?

37. Following a serious conflict incident, the security team meets to discuss experiences
and share strategies it has used in the past to resolve such situations. Why is this
important?

38. How should a security operative reduce the risks of personal attack when
working alone?

39. An audible fire alarm is activated.
What is the responsibility of a fire marshal when they hear this alarm?

40. A number of city centre premises communicate through a shared radio link.
Which of these is a benefit of doing this for the organisations involved?

41. Which of these instances is likely to indicate that a person is at risk of harm?

42. Which of these is a common hazard for a security operative when searching bags?

43. Which of these is an aim of the Private Security Industry Act?

44. Which of these is a likely indicator of terrorist activity?

45. Why is it important to reflect on conflict situations?

46. A security officer arrests an intruder on-site.
Which of these should the security officer complete?

47. A security operative is on duty when they hear a fire alarm.
What is the security operative’s priority?

48. What information should be included in a handover report?

49. Which class of fire involves flammable liquid?

50. A security organisation has recently employed a member of staff who uses
a wheelchair.
What must the organisation ensure in order to comply with equality legislation,
before this member of staff begins their role?

51. How should a security operative address unacceptable behaviour?

52. A security operative brings a civil case against a member of the public for causing
them personal injury.
What standard of proof will be needed to win this case?

53. What is the purpose of the Approved Contractor Scheme?

54. Which of the following is a key purpose of the private security industry?

55. When security operatives wish to make an arrest, they must

56. A security operative has been injured.
Which of these situations is reportable under RIDDOR?

57. A customer requests a telephone number and the security operative writes down
the information.
What is the importance of doing this?