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MOCK EXAM for Working within the Private Security Industry Module 1
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MOCK EXAM Working within the Private Security Industry
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1.
Which of these fire sources should a CO2 fire extinguisher be used on?
Electrical socket
Metal
Wood
Cooking oil
2.
Under GDPR, security operatives must ensure any information on people is used
fairly and transparently
for advertising purposes
freely and openly
for recruiting staff
3.
A security operative is finishing their shift and preparing a handover brief.
Which of these should be included in the briefing?
Advice on patrol techniques
Recommendations for additional training
Details of expected deliveries
Opinion of organisational procedures
4.
The purpose of the Approved Contractor Scheme includes
subsidising costs for licences
reducing the need for training
mentoring for all new staff
increasing customer confidence
5.
Class “B” fires relate to
flammable liquids
electrical fires
flammable gases
hot cooking oil
6.
A security operative has made an arrest. The police attend.
What should the security officer do?
Photograph the crime scene
Recommend a suitable penalty
Recommend follow up actions for the police
Assist the police with a written statement
7.
What action should security operatives take when they are concerned a child is at risk
of sexual exploitation?
Contact Police with details
Warn the child to be careful in future
Publicise details to warn others
Question the child to gather evidence
8.
What is the benefit of a “pub watch scheme”?
Demonstrates the popularity of the venue
Assists with controlling infections
Shows cooperation with the local authority
Reports and records staff changes
9.
Building work is taking place on the premises where a security operative is present.
What is the employer’s responsibility in this situation?
To provide extra first aid equipment
To increase pay accordingly
To inform the Health and Safety Executive of continuing work
To provide personal protective equipment
10.
What information must a security operative give to a person they are detaining?
Details of likely punishment
Details of the evidence against them
The reason for the arrest
Names of witnesses
11.
Which of these is a fire safety measure?
Ensuring emergency exits are locked
Providing first aid facilities for staff
Preventing electrical sockets being overloaded
Storing flammables near personnel
12.
Which of these is not a licensable role under the Private Security Industry Act?
Key holder
Close protection officer
Door supervisor
Front desk receptionist
13.
A security operative has witnessed a serious assault.
Under what circumstances should the security officer arrest the alleged offender?
When it is necessary to prevent escape
When they have admitted the offence
When they have refused to identify themselves
When the incident has been recorded on camera
14.
An audible fire alarm is activated.
What is the responsibility of a fire marshal when they hear this alarm?
To ensure that anyone with mobility difficulties is assisted
To advise the fire brigade on what actions to take
To ensure fire extinguishers are in the correct locations
To prioritise the evacuation of managers
15.
Why is it important to reflect on conflict situations?
To defuse difficult encounters
To maintain working conditions
To recognise potential trends
To overcome communication barriers
16.
A security operative is on duty when they hear a fire alarm.
What is the security operative’s priority?
To extinguish the fire
To keep themselves from danger
To report the alarm to maintenance staff
To identify the class of the fire
17.
A security officer arrests an intruder on-site.
Which of these should the security officer complete?
Accident report
Risk assessment
Visitor log
Police statement
18.
A security operative is working alone on a site.
Which of the following is a risk in this situation?
Ill-health
Reduced working hours
Passive behaviour
Boredom
19.
A security operative discovers a suspicious package.
What action should they take first?
Assess the weight by lifting the item gently
Call for assistance and secure the area
Cover the item and close all surrounding windows
Move the item to a safe location
20.
Which of these is a CCTV operator
not
allowed to record due to privacy issues?
Local parks
Passing vehicles
Government buildings
Changing rooms
21.
A security operative has discovered a fire and has activated the fire alarm.
What should they do next?
Look for a suitable fire extinguisher
Retrieve all valuable documents
Search the area for the cause of the fire
Ensure the emergency services are contacted
22.
Which of these is a function of the Security Industry Authority (SIA)?
Prevent and reduce waste
Set standards for training programmes
Prevent unauthorised access to premises
Monitor and respond to safety risks
23.
Which of these instances is likely to indicate that a person is at risk of harm?
They are being intimidated by others
They are with friends
They are with their parents
They are receiving praise from others
24.
What is the importance of accurate record keeping?
It is used for an effective handover
It prevents discrimination
It reduces levels of stress
It is used to justify expenditure
25.
A security operative is giving information to a customer who has learning difficulties.
How should the security operative meet this customer’s needs?
By using an authoritative tone
By adopting a patronising manner
By communicating using clear language
By exaggerating their natural inflection
26.
When security operatives wish to make an arrest, they must
explain the person’s right to legal aid
inform the person’s next of kin or named individual
remove anything that could be used to harm them
tell the person they are under arrest
27.
Which of these must be present for a fire to exist?
An incombustible material
A water source
A chemical chain reaction
An electrical current
28.
Which of these is a key purpose of the private security industry?
Regulate the security industry through licensing
Set and approve standards of training within the security industry
Determine powers of arrest for operatives
Provide personnel and appropriate protection systems for premises
29.
Which of these is a likely indicator of terrorist activity?
People tampering with utilities
People with authorised access
People who maintain equipment on a site
People supplying materials to a site
30.
Which of these is a common hazard for a security operative when searching bags?
Electric shock
Violence
Sharp objects
Overexertion
31.
Which of the following is a key purpose of the private security industry?
To monitor and respond to safety risks
To provide meaningful employment
To support and train new managers
To communicate with licensing officers
32.
Mandatory signs are always
blue with white writing
green with white writing
yellow and black pictures
white with a red border
33.
What is the purpose of the Approved Contractor Scheme?
To punish offenders
To raise standards
To increase competition between security companies
To promote the use of private investigators
34.
How should a security operative address unacceptable behaviour?
By speaking loudly and aggressively
By being positive and assertive
By using intimidating language
By adopting a threatening stance
35.
A security operative has been involved in a violent incident, and is worried about
returning to work.
Why should they seek the support of their colleagues?
To diagnose the problem
To gain reassurance
To recognise poor performance
To establish their needs
36.
Typical workplace hazards for security operatives include
poor lighting and uneven surfaces
having to undertake refresher training every year
being recorded on a device when detaining a client
lack of welfare facilities and rooms
37.
A security operative is dealing with a customer query.
What quality should the security operative show to help the customer?
D Politeness
Impatience
Aggression
Passiveness
38.
Which of these is a feature of non-verbal communication?
Pitch
Tone
Signs
Stance
39.
How should a security operative reduce the risks of personal attack when
working alone?
By wearing a personal alarm
By carrying self-defence weapons
By ensuring they are trained in first-aid
By contacting friends whilst on duty
40.
A victim of domestic violence approaches a security operative for advice in order to
reduce the risk of further harm.
What action should the security operative take?
Offer to call them a licensed taxi
Suggest they contact a manager
Offer to speak with the aggressor
Suggest they contact a safe haven
41.
A security operative brings a civil case against a member of the public for causing
them personal injury.
What standard of proof will be needed to win this case?
Balance of probabilities
Even likelihood
Absolute assurance
Beyond reasonable doubt
42.
Following a serious conflict incident, the security team meets to discuss experiences
and share strategies it has used in the past to resolve such situations. Why is this
important?
To identify appropriate support that is available
To help prevent a reoccurrence of the problem
To gain credibility within the team
To demonstrate competence
43.
A security operative has been injured.
Which of these situations is reportable under RIDDOR?
The incident involved more than one person
The accident occurred at home
The operative requires eight days off work to recover
The operative’s injury was remedied with a plaster
44.
What colour is the background on a warning sign?
Red
Green
Yellow
Blue
45.
A security operative working near a government building observes a group of
individuals taking photographs of the security systems.
What action should the security operative take?
Report details to the Anti-Terrorist Hotline
Challenge the individuals and confiscate their cameras
Activate the emergency alarm and evacuate the building
Immediately turn off the systems
46.
For security operatives, a key principle for customer service should include
being tactile
showing respect
ignoring altercations
offering discounts
47.
What information should be included in a handover report?
Times external patrols were made during the shift
Details of when rest breaks are due
Details of vulnerable areas found during the shift
Ideas for improvement to site security
48.
Which of these is an external customer for a security operative?
Visitor
Manager
Supervisor
Team member
49.
Which of these is an aim of the Private Security Industry Act?
To establish compulsory licensing
To provide equal access to training
To increase public awareness of crime
To encourage cooperation with the police
50.
A security operative is witness to a personal injury.
What details should they enter in the accident book?
What caused the injury
The telephone number of the emergency services
Witness statements
What preventative measures should be put in place
51.
A security operative is new to a site.
Why is it most important for them to recognise the fire evacuation principles?
To be able to use fire-fighting equipment
To identify potential fire hazards
To complete their induction training
To know where the assembly point is
52.
Which of the following is a licensable activity under the Private Security Act?
Designated Premises Supervising
Close Protection
Community Policing
First Aid
53.
What is the purpose of assignment instructions?
Provides details of visitors
Describes duties for a specific site
Lists rates of pay
Monitors activity on a site
54.
A customer requests a telephone number and the security operative writes down
the information.
What is the importance of doing this?
It shows knowledge
It reduces customer expectations
It creates barriers
It provides an effective service
55.
Which class of fire involves flammable liquid?
Class D
Class A
Class B
Class C
56.
A security organisation has recently employed a member of staff who uses
a wheelchair.
What must the organisation ensure in order to comply with equality legislation,
before this member of staff begins their role?
That terms and conditions in their contract are adjusted
That they are qualified for the role
That they give a full account of their medical history
That access arrangements to the building are suitable
57.
A number of city centre premises communicate through a shared radio link.
Which of these is a benefit of doing this for the organisations involved?
It increases competition between security companies
It improves the physical security of vulnerable sites
It provides information regarding potential risks in the area
It improves customer relationships
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