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MOCK EXAM for Working within the Private Security Industry Module 1
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MOCK EXAM Working within the Private Security Industry
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1.
When security operatives wish to make an arrest, they must
explain the person’s right to legal aid
remove anything that could be used to harm them
inform the person’s next of kin or named individual
tell the person they are under arrest
2.
Which of these is a CCTV operator
not
allowed to record due to privacy issues?
Local parks
Government buildings
Passing vehicles
Changing rooms
3.
Which of these is a feature of non-verbal communication?
Tone
Signs
Pitch
Stance
4.
A security organisation has recently employed a member of staff who uses
a wheelchair.
What must the organisation ensure in order to comply with equality legislation,
before this member of staff begins their role?
That terms and conditions in their contract are adjusted
That they are qualified for the role
That they give a full account of their medical history
That access arrangements to the building are suitable
5.
Which class of fire involves flammable liquid?
Class B
Class A
Class D
Class C
6.
Which of these fire sources should a CO2 fire extinguisher be used on?
Cooking oil
Electrical socket
Wood
Metal
7.
A security operative has witnessed a serious assault.
Under what circumstances should the security officer arrest the alleged offender?
When the incident has been recorded on camera
When it is necessary to prevent escape
When they have admitted the offence
When they have refused to identify themselves
8.
What action should security operatives take when they are concerned a child is at risk
of sexual exploitation?
Contact Police with details
Question the child to gather evidence
Warn the child to be careful in future
Publicise details to warn others
9.
A victim of domestic violence approaches a security operative for advice in order to
reduce the risk of further harm.
What action should the security operative take?
Offer to speak with the aggressor
Suggest they contact a safe haven
Suggest they contact a manager
Offer to call them a licensed taxi
10.
A security operative brings a civil case against a member of the public for causing
them personal injury.
What standard of proof will be needed to win this case?
Absolute assurance
Beyond reasonable doubt
Even likelihood
Balance of probabilities
11.
How should a security operative reduce the risks of personal attack when
working alone?
By carrying self-defence weapons
By wearing a personal alarm
By contacting friends whilst on duty
By ensuring they are trained in first-aid
12.
A security operative is giving information to a customer who has learning difficulties.
How should the security operative meet this customer’s needs?
By communicating using clear language
By adopting a patronising manner
By using an authoritative tone
By exaggerating their natural inflection
13.
Why is it important to reflect on conflict situations?
To recognise potential trends
To defuse difficult encounters
To maintain working conditions
To overcome communication barriers
14.
What is the purpose of the Approved Contractor Scheme?
To promote the use of private investigators
To increase competition between security companies
To punish offenders
To raise standards
15.
Which of the following is a licensable activity under the Private Security Act?
Designated Premises Supervising
Community Policing
Close Protection
First Aid
16.
How should a security operative address unacceptable behaviour?
By being positive and assertive
By using intimidating language
By adopting a threatening stance
By speaking loudly and aggressively
17.
A security operative is finishing their shift and preparing a handover brief.
Which of these should be included in the briefing?
Recommendations for additional training
Opinion of organisational procedures
Advice on patrol techniques
Details of expected deliveries
18.
What colour is the background on a warning sign?
Blue
Green
Yellow
Red
19.
A security operative has discovered a fire and has activated the fire alarm.
What should they do next?
Look for a suitable fire extinguisher
Ensure the emergency services are contacted
Retrieve all valuable documents
Search the area for the cause of the fire
20.
A security operative is working alone on a site.
Which of the following is a risk in this situation?
Boredom
Reduced working hours
Passive behaviour
Ill-health
21.
What is the importance of accurate record keeping?
It is used to justify expenditure
It reduces levels of stress
It is used for an effective handover
It prevents discrimination
22.
What information should be included in a handover report?
Times external patrols were made during the shift
Ideas for improvement to site security
Details of vulnerable areas found during the shift
Details of when rest breaks are due
23.
A security operative has made an arrest. The police attend.
What should the security officer do?
Photograph the crime scene
Recommend a suitable penalty
Recommend follow up actions for the police
Assist the police with a written statement
24.
Under GDPR, security operatives must ensure any information on people is used
for recruiting staff
for advertising purposes
freely and openly
fairly and transparently
25.
An audible fire alarm is activated.
What is the responsibility of a fire marshal when they hear this alarm?
To advise the fire brigade on what actions to take
To ensure fire extinguishers are in the correct locations
To ensure that anyone with mobility difficulties is assisted
To prioritise the evacuation of managers
26.
Which of these is an aim of the Private Security Industry Act?
To establish compulsory licensing
To provide equal access to training
To encourage cooperation with the police
To increase public awareness of crime
27.
What information must a security operative give to a person they are detaining?
Names of witnesses
Details of the evidence against them
The reason for the arrest
Details of likely punishment
28.
A customer requests a telephone number and the security operative writes down
the information.
What is the importance of doing this?
It reduces customer expectations
It creates barriers
It shows knowledge
It provides an effective service
29.
Class “B” fires relate to
flammable gases
flammable liquids
electrical fires
hot cooking oil
30.
A security operative discovers a suspicious package.
What action should they take first?
Assess the weight by lifting the item gently
Call for assistance and secure the area
Cover the item and close all surrounding windows
Move the item to a safe location
31.
Which of these is a likely indicator of terrorist activity?
People who maintain equipment on a site
People supplying materials to a site
People tampering with utilities
People with authorised access
32.
Which of these is a fire safety measure?
Ensuring emergency exits are locked
Preventing electrical sockets being overloaded
Storing flammables near personnel
Providing first aid facilities for staff
33.
A security operative is dealing with a customer query.
What quality should the security operative show to help the customer?
Impatience
D Politeness
Passiveness
Aggression
34.
Which of the following is a key purpose of the private security industry?
To monitor and respond to safety risks
To support and train new managers
To provide meaningful employment
To communicate with licensing officers
35.
Which of these must be present for a fire to exist?
A chemical chain reaction
An electrical current
A water source
An incombustible material
36.
A security operative is new to a site.
Why is it most important for them to recognise the fire evacuation principles?
To identify potential fire hazards
To complete their induction training
To be able to use fire-fighting equipment
To know where the assembly point is
37.
Which of these is a function of the Security Industry Authority (SIA)?
Prevent and reduce waste
Monitor and respond to safety risks
Set standards for training programmes
Prevent unauthorised access to premises
38.
A security operative is witness to a personal injury.
What details should they enter in the accident book?
Witness statements
The telephone number of the emergency services
What preventative measures should be put in place
What caused the injury
39.
Which of these is a common hazard for a security operative when searching bags?
Electric shock
Overexertion
Violence
Sharp objects
40.
Which of these is not a licensable role under the Private Security Industry Act?
Close protection officer
Front desk receptionist
Key holder
Door supervisor
41.
The purpose of the Approved Contractor Scheme includes
reducing the need for training
increasing customer confidence
subsidising costs for licences
mentoring for all new staff
42.
What is the benefit of a “pub watch scheme”?
Shows cooperation with the local authority
Demonstrates the popularity of the venue
Assists with controlling infections
Reports and records staff changes
43.
Building work is taking place on the premises where a security operative is present.
What is the employer’s responsibility in this situation?
To provide personal protective equipment
To provide extra first aid equipment
To increase pay accordingly
To inform the Health and Safety Executive of continuing work
44.
A security operative has been injured.
Which of these situations is reportable under RIDDOR?
The operative’s injury was remedied with a plaster
The accident occurred at home
The operative requires eight days off work to recover
The incident involved more than one person
45.
A security operative has been involved in a violent incident, and is worried about
returning to work.
Why should they seek the support of their colleagues?
To diagnose the problem
To establish their needs
To recognise poor performance
To gain reassurance
46.
Which of these is an external customer for a security operative?
Visitor
Manager
Supervisor
Team member
47.
Following a serious conflict incident, the security team meets to discuss experiences
and share strategies it has used in the past to resolve such situations. Why is this
important?
To help prevent a reoccurrence of the problem
To gain credibility within the team
To identify appropriate support that is available
To demonstrate competence
48.
A security officer arrests an intruder on-site.
Which of these should the security officer complete?
Risk assessment
Police statement
Accident report
Visitor log
49.
Which of these is a key purpose of the private security industry?
Set and approve standards of training within the security industry
Provide personnel and appropriate protection systems for premises
Determine powers of arrest for operatives
Regulate the security industry through licensing
50.
A security operative is on duty when they hear a fire alarm.
What is the security operative’s priority?
To keep themselves from danger
To report the alarm to maintenance staff
To identify the class of the fire
To extinguish the fire
51.
For security operatives, a key principle for customer service should include
offering discounts
being tactile
showing respect
ignoring altercations
52.
Mandatory signs are always
white with a red border
blue with white writing
green with white writing
yellow and black pictures
53.
A security operative working near a government building observes a group of
individuals taking photographs of the security systems.
What action should the security operative take?
Challenge the individuals and confiscate their cameras
Immediately turn off the systems
Activate the emergency alarm and evacuate the building
Report details to the Anti-Terrorist Hotline
54.
A number of city centre premises communicate through a shared radio link.
Which of these is a benefit of doing this for the organisations involved?
It increases competition between security companies
It improves the physical security of vulnerable sites
It provides information regarding potential risks in the area
It improves customer relationships
55.
What is the purpose of assignment instructions?
Describes duties for a specific site
Monitors activity on a site
Lists rates of pay
Provides details of visitors
56.
Which of these instances is likely to indicate that a person is at risk of harm?
They are receiving praise from others
They are with friends
They are with their parents
They are being intimidated by others
57.
Typical workplace hazards for security operatives include
poor lighting and uneven surfaces
being recorded on a device when detaining a client
having to undertake refresher training every year
lack of welfare facilities and rooms
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