LEVEL 3 CONFLICT MANAGEMENT TRAINING

This qualification is designed as a part of a package of different a qualifications that you need to do if you want to become a trainer in the security industry. Besides offering conflict management, by doing this qualification you can also deliver conflict management at level 2 as part of the security guarding level 2 or door supervision level 2 qualifications. However if you wish to become a trainer for security you would be required to have or do other qualifications as well, same are listed below;

About this Qualification

    • Duration: 3 Days

Price: Starts at £250

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Physical intervention delivery at level 3

Sector compliant security qualifications e.g. Door Supervision , Security Guarding etc.

  • General info
  • GLH (Guided Learning Hours) 36
  • Credit value 5
  • Assessment method: portfolio of evidence

Qualification Overview for delivery of conflict management training 

The level 3 qualification for delivering conflict management has been designed by the awarding bodies   to meet the requirements of trainers who wish to deliver scenario-based conflict management training. Learners will already have completed a training qualification, for example Level 3 or Level 4 Preparing to Teach in the Lifelong Learning Sector.

The qualification is suitable for delivery across a wide range of sectors and is of particular benefit to those delivering training in a customer-facing role. The qualification also meets the requirements of the Security Industry Authority for those delivering the licence to practice qualifications which include scenario-based conflict management training.

Entry Requirements

You should be 18 or above and the learners should have a suitable teaching qualification or ptlls at level 3 or 4

What would be taught and assessed

  • Know how communication can be used to solve problems and reduce the likelihood of conflict
  • Know the factors that influence human responses in conflict situations
  • Know how to assess and reduce risks in conflict situations
  • Know how to communicate effectively and de-escalate conflict in emotive situations
  • Know good practice to follow after conflict Situations
  • Understand the principles of scenario-based conflict management training
  • Be able to plan and design scenario based conflict management training
  • Be able to deliver scenario-based conflict management training
  • Know how to evaluate own Performance
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