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SIA CCTV Operator Course


Duration of the CCTV course: 3 Days


East London: £199.99            South London: £199.99
West London: £199.99       Central London: £199.99
Manchester: £199.99            Birmingham: £179.99

SIA CCTV Licence

In order to work as a CCTV operator, you need to complete the required sia CCTV course by an approved training provider. On completion of your training, you shall be assessed and would be certified. Once you receive the certificate, then you can apply for your CCTV license from the Security Industry Authority. We can also help you apply for your license.


Units for SIA CCTV Course

Core Learning and Qualifications for a CCTV (Public Space Surveillance) Licence

Unit 1: Working within the Private Security Industry (Distance learning)

  • Know the main characteristics of the private security industry
  • Legislation as it applies to the individual in carrying out a licensable activity
  • Importance of safe working practices to comply with legal requirements
  • Understand fire procedures in the workplace
  • Emergencies and the importance of emergency procedures
  • Importance of communication skills and customer care

Unit 2: Understand the roles and responsibilities of the CCTV operator and other CCTV staff

  • CCTV codes of practice, operational procedures and guidelines
  • Understand relevant legislation and how it impacts on CCTV operations
  • The importance of communication within CCTV operations
  • Emergency procedures in the CCTV control room
  • Characteristics of a CCTV system
  • Health and Safety relevant to the CCTV operator

Unit 3: Practical Operation of CCTV Equipment within the Private Security Industry

  • Understand how to use CCTV equipment
  • Be able to operate the CCTV system

Roles and responsibilities of CCTV operator and CCTV team

CCTV Operator role

To carry out jobs as per requirements laid down by the terms and conditions of the contract. Typical roles of a CCTV operator would include.

  • Remaining vigilant throughout CCTV operators shift
  • Maintaining security
  • Daily check CCTV equipment
  • Correct operation of CCTV system
  • Incident reporting
  • Handling of evidence

The job of a CCTV operator is much more responsibility than a normal security guard, cause he looking at a number of CCTV cameras and analysing the situations at different locations. He is the one who would be directing the field security operators to scenes where attention is required. A CCTV operator must be very knowledgeable as regards to the law that governs his sphere of responsibility especially the data protection act, a good source of information is available on the information commissioner’s website

When would I get my CCTV certificate?

After the CCTV training, you will be examined on the last day of training, if it is not an online exam your training provider will send you CCTV course paperwork to the awarding body concerned. Once the awarding body receives the paperwork it usually takes five working days for you to learn about your results. The certificate is usually available in ten working days.

Do I need any documents to do the SIA CCTV Pss Training?

Not only with the CCTV qualification in fact for sia linked security qualifications you would be required to have certain documentation. This approved list of documents have been divided in group A and Group B ids. If you have two documents from group A you do not require any other document, however, if you do not have two group A id you would then require at least one group A ID and two ids from group B. What are group A and group B ids

CCTV qualification difficult or easy?

The SIA CCTV pss training course leading to a level 2 award in CCTV Pss operations is a fairly simple qualification designed at level 2. Level 2 means that it is an entry level course and the majority of the learners would qualify and pass the CCTV training exam in the first attempt.

What if I fail the CCTV exam?

The CCTV training leading to the qualification is modular based meaning by that if you fail a single module you do not need to take the entire course again. You would be required to come and sit the exam for only that module.

When would I get my CCTV certificate?

After the exams, the training provider will send your paperwork to the award, ng body if it is not an online exam. The paper work is usually processed by the awarding body in five working days.

When can I apply for my CCTV licence?

Once your training provider has told you that you have qualified the training and you have passed the course. Ask your training provider if you details have been uploaded to the SIA. If he confirms that the details have been uploaded to SIA at that point you can apply for your SIA CCTV licence. Normally SIA would take around twenty five working days if it is your first licence and you would be required to send your original documents

CCTV Training Public Space Surveillance (PSS)

The regulatory authority in the United Kingdom as regards to private security is SIA (Security Industry Authority). The SIA has which works as a part of the home office has outlined that certain activities as regards to private security shall be termed as licensable. CCTV PSS is also a licensable activity meaning by that if you want to work as a CCTV operator you shall be required to take a licence from SIA.

What does CCTV PSS mean?

CCTV as most of you know is close circuit television, why do we call it close circuit is because the transmissions are not being broadcasted over the open media and access to those transmissions is limited to authorized personals. PSS is abbreviated for Public Space Surveillance meaning by that if you want to view and record the imagery of the members of public you are supposed to have a license by SIA.

How would you get a CCTV PSS license?

In order to qualify for a CCTV PSS operator you are required to undergo appropriate training. The training can be taken either by us or any other approved training provider by SIA. The training duration is normally 3 or 4 Days. What the training provider is supposed to ensure is that he meets the mandatory criteria of 27 hrs of contact time as advised by SIA (this 27 Hrs of contact time was prevalent at the time of publication of this article). The definition of contact time is the time that you spend in front of your tutor.

Once you have completed the CCTV training you shall be tested on the examination material provided by the concerned awarding body (different awarding bodies in the UK are Edexcel, EDI, Highfield, NOCN, City and Guilds etc) usually the examinations would be multiple choice questions.

What is included in the CCTV PSS Training Course?

The CCTV PSS operator training course is comprised of the following modules

  • Common Security Module (Working in the private security industry)
  • Working as a CCTV operator
  • Practical handling of CCTV equipment

CCTV PSS Operator Jobs

Once you have done the training and qualified for the Level 2 CCTV PSS operator award it shall take around 10 working days for your certificate to arrive from the awarding body. Once certified that you have successfully completed the CCTV Pss training you can apply to the SIA for your CCTV Licence. The question arises that would you be able to get a job as a CCTV operator, the answer is that it would be difficult. In order to penetrate in the industry the best combination that you would have to get a job is

CCTV Plus Door Supervisor and Emergency First Aid

The jobs for CCTV Pss operators include working at big complexes and public authorities such as council motorways control rooms etc, but to get a job in such an environment shall require experience. So what shall the above mentioned combination i.e. DS + CCTV + Emergency first aid give you, well it will guarantee you some sort of a job in the security industry. Nowadays if you go to Tesco asda etc you see a security guard standing to perform his duty that guard requires a security guarding or Door supervisor certificate and licence but you also see a small CCTV booth. The security guard standing there if he has to go and stand behind the booth he shall require a CCTV qualification as well.

Think from an employer’s point of view why he would want to employ two people for a job that can be done by one person. So this is what the above mentioned combination will get you. You shall be able to sell yourself more effectively to a prospective employer.

CCTV Course

The CCTV public space surveillance course is designed for those people who intend to work in the public or private sector as CCTV operators, the CCTV course is a four day course which includes practical assessment at the end. In our opinion you should do the CCTV course coupled with the door supervisor course in this way you can save around 200 pounds on training and licensing costs.

Learner Entry Requirements

Security operatives are likely in the course of their work to be required to make calls to the emergency services, or need to communicate to resolve conflict.  It is essential that security operatives are able to communicate clearly.


Unit 1 and 2 are assessed by externally set and marked multiple choice exam.

Unit 3 is assessed by Practical Demonstration/Assignment internally assessed and marked and quality assured by the awarding body. A workbook and guidance for the assessment for the practical unit 3 would be given to learners to complete

Unit 1 and 2 are assessed under exam conditions.

Where are the CCTV courses for SIA conducted?

The CCTV Pss training for SIA licence can be conducted at any venue your or ours until it meets the compliance and regulatory requirements of the regulator and the awarding organizations. In London we conduct CCTV pss training for SIA cctv licence across various venues, which include cctv training in Ilford, barking, Romford, Stratford, forestage, Essex, Walthamstow, hays, Hounslow, Southall, Kingston, city of Westminster, Wembley etc.